The Aging Services and Product Development Senior Business Analyst is responsible for creating a monitoring and oversight plans for all metrics identified in a newly established and evolving department. The Senior Analyst is a key partner in developing performance indicators to measure progress against goals, summarizes and creates detailed performance reports. The position leads and evaluates analysis to produce optimal business results and may lead other Business Analysts. This position will develop a process for gathering data reporting requirements, business process requirements, gather and report operational metrics, engage inter-departmental peers and management to interpret performance data and develop recommendations for improvements. The analyst is a lead contributor to designing reporting dashboards and executing them for senior and executive management and is responsible for gathering system enhancement recommendations to teams supporting enterprise business software applications and infrastructure projects as needed. The Business Analyst is a key contributor to the short and long term strategic direction of the team.
1. Bachelor's degree in business, finance, health care management, statistics, organizational management is required.
2. Minimum 5 years of experience in business analysis, project coordination activities and designing end-to-end business processes in
an outpatient clinic is required.
a. setting, managed care plan/environment and/or enterprise support department
3. Understanding of process improvement methodology is desirable (e.g. Lean, Six sigma, or TQM)