Work with the project manager, project lead, and/or project sponsor and cross-functional user groups including Medical Management, Operations, IT and technical staff, Compliance, HR, and 3rd party vendor in support of future product application enhancements or acquisitions and to define and document business processes and user requirements
Support Project Management and work with 3rd party vendors, developers , IT and technical staff in order to create a simple, meaningful, efficient solution to business and systems requirements, and present this solution and obtain buy-off from the end-user group and project stakeholders
Develop test cases for new designs that validate the process and the system solution, and be willing to execute testing for bug fixes and new capabilities being released.
As part of the Strategic Project Management Office, monitor Change Orders (Scope, deadlines, budget) and mange Change Requests (bugs and enhancement), and Provide project management skills to properly set and manage expectations and assure solution delivery
Create and hold formal training sessions for the user groups
Write/update reference/user guides and assist with manual creation and training to ensure change management needs are met for new or existing products and applications.
Identify project stakeholders and user classes. Document user class characteristics. Identify appropriate representatives for each user class and negotiate their responsibilities.
Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.
Decompose business and user requirements into functional requirements and quality, specified in an appropriate level of detail suitable application development and for use by those must base their work on the requirements.
Identify quality attributes, external interfaces, constraints, and other nonfunctional requirements.
With the guidance form Project Managers Project Leads perform requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
Participate in requirements prioritization and peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
Document and Track requirements traceability information errors and defects, and write requirements defect identification and notification
Establish and implement effective requirements practices, including use and continuous improvement of a requirements process. Assist with the development of the organization’s requirements documentation policies, procedures, and tools.
Implement ways to reuse requirements across projects.
Identify ways to assist project manager in project planning through requirements development and analysis. Propose new product features and updates.
Other duties as assigned