This position is responsible for monitoring, assessment, validation and implementation of dental clinic standard operating procedures to ensure alignment to organizational goals and action items as detailed in the Leadership Evaluation Manager. Analyzes deployment of standard processes and procedures enacted to improve patient satisfaction, maximize productivity, increase efficiencies and exceed quality goals. Partners with site supervisors to measure progress against goals, identify trends, implement process improvements and make recommendations for required training or performance management. The Dental Program Specialist provides support and expertise for dental systems applications and may be asked to serve as temporary backfill for absences or vacancies in site leadership. Responsible for effective management, utilization and engagement of regional float and per diem staff.