Functions as an AltaMed ambassador, is welcoming and attentive to the needs of all patients and creates a positive patient experience by managing expectations while demonstrating compassion and respect. The M.A. III will assist in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting. He/She will perform this role by building relationships with patients, listening to them and gaining their trust. He/She will also demonstrate compassion and respect and will be proactive in managing patient’s expectations. In addition, the M.A. III will function as an Electronic Health Record (EHR) Super User and will perform more administrative responsibilities that include providing feedback on Back Office processes to the Clinic Management; will serve as a role model for “Care in Action”. Will also assist in achieving department goals and objectives by providing support and guidance to the M.A. team as a mentor and trainer.
Addendum for Assistant, Medical IIIs working with Hierarchical Condition Category Coding:
Skills and Abilities
Additional Duties and Responsibilities