• IT Systems Manager

    Location US-CA-Los Angeles
    Job ID
    Information Technology
  • Overview

    The IT Systems Manager role is responsible for managing IT projects including system deployment, enhancement and administration of physical and virtual computing environment, also, managing team of IT Systems engineers and administrators. This role will establish goals and objectives for the team, also, monitor and manage their tasks and projects. Expectation of this role is to be technical and hands-on. This position reports to the Director of IT Infrastructure and works closely with IT Operation, security and Network teams to implement, monitor and maintain production and Dev infrastructure. All IT team members are responsible for enhancing the capabilities and efficiencies of AltaMed’s application and infrastructure portfolio. Team members support the technology needs of corporate projects and business platform work requests. The position is responsible to manage staff also manage Projects and tasks assigned by higher management.


    1. Management of team of Systems engineers and administrators (currently 4)
    2. Take ownership of projects, prioritize, delegate responsibilities and deliver quality work within specified timelines
    3. Act as an engineer/architect if needed
    4. Identify new and emerging technologies and solutions that can benefit the company
    5. Design and implement process improvements
    6. Actively monitor health of systems
    7. Implement and abide by IT P&P’s
    8. Engage and work with third party vendors where required.
    9. Maintain existing department and system documentation
    10. Provide status updates to management and stakeholders regarding issues and progress
    11. Define compliance with various audit requirements such as HIPAA and PCI.


    1. Two or more years of management experience is preferred
    2. 7 or more years of experience as Systems Engineer (or architect)
    3. In-depth knowledge of Microsoft Infrastructure
    4. virtualization system technologies (VMware VSphere, Citrix, and Microsoft Hyper-V)
    5. Design, implement and administrating Microsoft Exchange server
    6. In-Depth knowledge and experience working with SAN Storage systems (3PAR, NetAPP, …)
    7. Experience with configuration and monitoring systems like, Microsoft SCCM, SCOM, SolarWinds, WhatsUpGold
    8. Solid understanding of relational database servers (SQL, …)
    9. Experience supporting solutions with high availability and real time monitoring
    10. Experience managing cloud environments
    11. Experience building and managing DR environment
    12. Experience with Backup Systems
    13. Bachelor degree or higher
    14. ITIL Experience
    15. ITSM Experience
    16. MCSE certification
    17. Programming experience (Python, Perl, SQL, JAVA, PowerShell)
    18. Experience working in Healthcare industry


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