This position will provide support to Case Management Department and assist with case and care management. Acts as a liaison for case managers to assist with obtaining the HRA (Health Risk Assessments), gathering of pertinent healthcare information, and follow-up on specialty/ancillary services. The Coordinator will generate/manage the daily census, post discharge calls, and facilitate transitions of care. Responsible for processing and tracking referrals including interdepartmental referrals to AltaMed Senior Programs. Serves as an associate and resource to patients, providers, staff, and external customers regarding policies, benefits, and care coordination. Participates in and provides report data as required.
Measurements of Success:
I. MEETS PERFORMANCE REQUIREMENTS
II. EXCEEDS PERFORMANCE REQUIREMENTS